As if the new house without a warranty wasn't bad enough, we now have a useless $12,000 hot tub sitting in our back yard!
A few months ago the pump in the hot tub started getting really loud. Like wake-the-whole- neighborhood-up-in-the-middle-of-the-night loud. Of course, the place we got it from last year has gone out of business. So we called Shoreline Spas. Since the hot tub was still under warranty, they said they would send a replacement pump and once we got that we were supposed to call them back and they would set up installation. A few weeks pass and still no pump. We call them back and they said they were waiting on some parts we would get it in two weeks. Two weeks later, no pump. So we call again., They promise the pump is on the way and will be here the next Thursday.
We called again Monday because we still hadn't gotten the pump only to be told that Shoreline Spas has gone out of business, the pump had never been sent, our warranty is no good but they do have pumps that we can buy from them. No thanks. I'll find the pump somewhere else.
My mom was really upset. I told her to look on the bright side ~ her car is still under warranty, at least until GM closes up shop:-)